77ab's Privacy Policy
Your personal information is completely safe with us. This policy explains in detail how 77ab collects, uses, and protects your data.
- 1. Types of Information Collected
- 2. How We Collect Information
- 3. Purpose of Using Information
- 4. Sharing Information with Third Parties
- 5. Cookies and Tracking Technologies
- 6. Data Retention Period
- 7. Your Rights
- 8. Security Measures
- 9. Children's Privacy
- 10. Policy Changes
- 11. Payment Information Security
- 12. Contact Us
Types of Information Collected
We collect various types of information when you register on the 77ab platform and use our services. A detailed description of that information is provided below:
Personal Identity Information
- Full name and date of birth
- Email address
- Mobile number
- National ID or passport number (for verification)
- Permanent and current address
Account and Gaming Information
- Username and password (encrypted)
- Deposit and withdrawal history
- Betting and gaming activity logs
- Bonus and promotion usage details
- VIP level and points information
Technical Information
- IP address and device identifier
- Browser type and operating system
- Session data and login times
- Pages and features visited
- Connection speed and location
Financial Information
- bKash, Nagad, Rocket or Upay number
- Transaction amount and time
- Payment method type
- Transaction reference number
- Partial bank account details (where applicable)
How We Collect Information
77ab collects information from various sources in various ways. Our main methods of collecting information are described below:
2.1 Direct Collection
We collect information you provide directly to us when filling out a registration form, during account verification, when contacting customer support, and during payment transactions. This information is provided voluntarily by you and is essential for us to deliver our services.
2.2 Automatic Collection
When you browse our website, certain information is collected automatically through cookies, web beacons, and other tracking technologies. This includes your browsing habits, click patterns, and time spent on the site. This information helps us improve the quality of our services.
2.3 Information Received from Third Parties
For the purpose of identity verification and fraud prevention, we may verify information about you from trusted third-party service providers. Transaction-related information is also received from payment processing partners such as bKash, Nagad, Rocket, and Upay.
Purpose of Using Information
We use the information we collect only for specific and legitimate purposes. 77ab processes your privacy policy information for the following reasons:
3.1 Providing and Managing Services
We use your information to create and manage your account, to operate gaming services properly, to process deposits and withdrawals, and to provide your bonuses and VIP benefits.
3.2 Identity Verification and Security
We verify your identity to comply with Anti-Money Laundering (AML) and KYC (Know Your Customer) guidelines. This allows us to prevent fraud, block unauthorized access, and ensure the overall security of the platform.
3.3 Customer Support
We use your information to resolve any complaints, questions, or issues you may have, and to provide 24/7 Bengali live chat support. This enables us to offer you fast and effective assistance.
3.4 Responsible Gaming
We analyze your gaming data to monitor gaming activity, identify problematic gambling behavior, and provide necessary support or self-exclusion limits.
3.5 Communication and Marketing
With your consent, we may use your contact information to send you promotional offers, information about new games, and special bonus notifications. You may opt out of these communications at any time.
3.6 Platform Development
We use data for statistical analysis to further improve the user experience, develop new features, and identify and resolve technical issues.
Sharing Information with Third Parties
In certain limited circumstances we may share your information with specific third parties:
4.1 Payment Service Providers
Necessary information is shared with bKash, Nagad, Rocket, and Upay to process your financial transactions. This information is used solely to complete transactions, and payment providers are bound by their own privacy policies.
4.2 Technology and Service Partners
Limited information may be shared with trusted technology partners to operate our technology infrastructure, conduct security checks, and run gaming software. These partners are contractually obligated to maintain the confidentiality of your information.
4.3 Legal Requirements
In cases of legal obligation, by court order, at the request of a regulatory authority, or when required to investigate fraud or illegal activity, information may be disclosed to authorities. Any such disclosure will be made within the legal framework.
4.4 Business Transfers
In the event of a future business merger, acquisition, or sale, user information may be transferred. However, in such cases we will notify you in advance and the protections of this Privacy Policy will continue to apply.
Cookies and Tracking Technologies
Cookies and similar technologies are used to operate the 77ab website smoothly and to improve your user experience.
5.1 Essential Cookies
These cookies are essential for the basic operation of the site. They are used to maintain login sessions, verify security, and save your preferences. Without these cookies, the site will not function properly.
5.2 Analytics Cookies
These cookies are used to understand how many users visit which pages, which games are most popular, and where issues are occurring on the site. The information collected is completely anonymous and used for statistical purposes.
5.3 Cookie Control
You can control whether to accept or reject cookies through your browser settings. However, disabling essential cookies may prevent some features of the site from working properly.
Data Retention Period
We retain your information only for as long as necessary. The retention period depends on the type of information and legal requirements:
6.1 While Your Account Is Active
We will retain your profile information, gaming history, and transaction details for as long as your account remains active. During this time, the information will be used to ensure the quality of your service and for support purposes.
6.2 After Account Closure
Even after an account is closed or deactivated, certain information may be retained for a specified period to meet legal, financial, and regulatory requirements. Financial transaction data is retained for long-term audit purposes.
6.3 Data Deletion
After applicable legal requirements have been met and upon your request, we will take steps to securely delete your personal information. You may send a data deletion request to [email protected].
Your Rights
You have certain important rights when it comes to controlling your personal information. 77ab respects these rights and helps you exercise them:
Right to Access
You have the right to know what information we hold about you and to receive a copy of that information.
Right to Rectification
You have the right to request correction of any inaccuracies or incomplete details in your personal information.
Right to Erasure
In certain circumstances, where there is no legal obligation to retain it, you have the right to request deletion of your information.
Right to Object to Processing
You have the right to object to the use of your information for marketing purposes and to request that such processing be stopped.
Right to Data Portability
You have the right to receive your personal information in a structured, commonly used format and to transfer it elsewhere.
Right to Withdraw Consent
You have the right to withdraw consent at any time for any processing of your information that is based on your consent.
Data Security Measures
77ab takes the highest technical and organizational measures to protect your information. Our security framework is as follows:
8.1 Encryption Technology
All data transmission is secured through SSL/TLS encryption. Your password and sensitive information are always stored in encrypted form and are never stored as plain text.
8.2 Server Security
Our server infrastructure is protected through modern firewalls, intrusion detection systems, and regular security audits. Data centers are also secured by physical security measures.
8.3 Access Control
Only authorized personnel can access your information, and they are bound by strict confidentiality terms. All internal access is logged and regularly reviewed.
8.4 Steps in Case of a Data Breach
If a data breach occurs, we will promptly notify the affected users and take the necessary corrective actions. We have a defined incident response plan to limit damage.
Children's Privacy Protection
Age Restriction
77ab strictly prohibits providing services to anyone under the age of 21. We do not knowingly collect personal information from individuals under 21. An age verification process is followed at the time of registration.
If we learn that a minor has registered on our platform, that account will be immediately closed and the collected information will be deleted. If a parent or guardian is aware of such an incident, please contact us.
Policy Changes and Updates
10.1 Notice of Changes
77ab may update this privacy policy from time to time. For any significant changes, we will send a notification to your registered email address or display a prominent notice on the site. The date of the change will be noted at the top of the page.
10.2 Policy Review
We encourage you to review this privacy policy periodically. Your continued use of the platform after any changes will indicate your acceptance of the updated policy.
Special Protection for Payment Information
Due to the sensitivity of financial information, 77ab applies special protection measures for payment data:
Mobile Banking Protection
All transactions made through bKash, Nagad, Rocket, and Upay are processed through secure channels. We never store your full mobile banking PIN or complete account number.
Fast and Secure Withdrawals
Withdrawals from a minimum of ৳500 are generally completed within 1 hour. Every withdrawal request goes through a verification process that prevents fraud.
Contact Us
If you have any questions about this privacy policy or any requests regarding your information, please contact us through the following:
Contact Methods
Information Requests
If you wish to view, correct, delete, or object to the processing of your information, contact us via email or live chat with your account details. We will respond to your request within a reasonable time.